Delivery & Service Fee
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What are Sensitive items?
- Sensitive items
Sex item, Food, Drinks, Counterfeit items, Liquid, Creamy item, Battery, Electronic item, Cosmetic, Supplement product, Magnetic item, and Etc.
Delivery Fee
TY CHINA GUANGZHOU ► WEST MALAYSIA AIR GDex Normal items (CENTRAL MALAYSIA)
| Weight | ||
| 0.5kg | RM20.00 | |
| 1-2kg | Every 0.5kg | RM12.50/0.5kg |
| 2.5-5kg | Every 0.5kg | RM8.00/0.5kg |
| 5.5-10kg | Every 0.5kg | RM7.50/0.5kg |
| 10.5-50kg | Every 0.5kg | RM7.30/0.5kg |
| 50.5kg & Above | Every 0.5kg | RM7.20/0.5kg |
| Volumetric Calculation | Extra 0.5-20kg : No Volumetric Extra 20.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 4 - 7 Working Days | |
TY CHINA GUANGZHOU ► WEST MALAYSIA AIR GDex Sensitive items (CENTRAL MALAYSIA)
| Weight | ||
| 0.5kg | RM22.20 | |
| 1-2kg | Every 0.5kg | RM14.30/0.5kg |
| 2.5-5kg | Every 0.5kg | RM9.90/0.5kg |
| 5.5-10kg | Every 0.5kg | RM9.30/0.5kg |
| 10.5-50kg | Every 0.5kg | RM9.20/0.5kg |
| 50.5kg & Above | Every 0.5kg | RM8.90/0.5kg |
| Volumetric Calculation | Extra 0.5-20kg : No Volumetric Extra 20.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 5 - 9 Working Days | |
TY CHINA GUANGZHOU ► WEST MALAYSIA AIR CITYLINK Normal items (CENTRAL MALAYSIA)
| Weight | ||
| 0.5kg | RM16.20 | |
| 1-2kg | Every 0.5kg | RM10.50/0.5kg |
| 2.5-5kg | Every 0.5kg | RM9.20/0.5kg |
| 5.5-10kg | Every 0.5kg | RM8.60/0.5kg |
| 10.5-50kg | Every 0.5kg | RM8.10/0.5kg |
| 50.5kg & Above | Every 0.5kg | RM7.50/0.5kg |
| Volumetric Calculation | Extra 0.5-20kg : No Volumetric Extra 20.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 4 -7 Working Days | |
TY CHINA GUANGZHOU ► WEST MALAYSIA AIR CITYLINK Sensitive items (CENTRAL MALAYSIA)
| Weight | ||
| 0.5kg | RM18.50 | |
| 1-2kg | Every 0.5kg | RM12.20/0.5kg |
| 2.5-5kg | Every 0.5kg | RM10.60/0.5kg |
| 5.5-10kg | Every 0.5kg | RM10.00/0.5kg |
| 10.5-50kg | Every 0.5kg | RM9.50/0.5kg |
| 50.5kg & Above | Every 0.5kg | RM9.00/0.5kg |
| Volumetric Calculation | Extra 0.5-20kg : No Volumetric Extra 20.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 5 - 9 Working Days | |
Add-on Service Fee (optional)
CUSTOMIZED SERVICE ► 2.5% GOODS INSURANCE
| Total Product Price | ||
| RM0.1-1000 | RM35.00 | |
| RM1000.1 & Above | Total Product Price's 3.5% | |
| Round Up Unit | RM0.1 | |
| Description | The insurance fee is calculated at 3.5%, and the minimum charge is RM35 per shipment order. The recipient needs to provide relevant information. 1) Company name & registration number / personal name ID number 2) Product receipt Compensation regulations: 1) After deducting 10% of the amount of the insurance purchased, the compensation will be fully compensated for the remaining amount. 2) The amount of compensation [not included] purchasing fee, insurance fee and freight charges. 3) The insurance only covers loss, not the goods damage. For all fragile and easily compressed goods, customers need to communicate with the seller to ensure the stability of the package. | |
CUSTOMIZED PACKAGING ► WOODEN FRAME PACKING (CHN/MY)
| No Fixed Fee | ||
| Description | Minimum charge RM50. There is no fixed fee for the wood packing service. The customer needs to arrange the goods delivered to our warehouse and our warehouse staff only check the wood packing service fee after placing the order. The warehouse staff will estimate the cost for the customer to confirm before arranging the processing of the wood packing service. | |
CUSTOMIZED PACKAGING ► BUBBLE FILM WRAPPING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM5.00/1pieces |
| Description | The minimum charge is RM5.00/piece. If the package is oversized or takes a long time to pack, there may be multiple charges such as RM5.00*2 times, and the charge depends on the situation. | |
CUSTOMIZED SERVICE ► PHOTO INNER PACKAGING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM5.00/1pieces |
| Description | The minimum charge for the photo snap interior packaging service is RM5 per piece. The warehouse just opens the outer box and takes pictures directly. If there is a small box inside after unpacking, please choose the inspection service if you need to take a picture of the inside of the small box. | |
CUSTOMIZED SERVICE ►PHOTO OUTER PACKAGING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM0.50/1pieces |
| Description | The minimum charge for the photo snap exterior packaging is RM0.50 per piece. This service is only to show the status of the packaging photo to the customer. If it is one shipment order with multiple packages, a group photo will be taken. | |
CUSTOMIZED SERVICE ► ITEMS INSPECTION SERVICE (CHN/MY)
| 1pieces & Above | Every 1pieces | RM10.00/1pieces |
| Description | The inspection service fee is RM10.00 per piece. This fee depends on the complexity of the customer requirements and the inspection consuming time. Multiple charges such as RM10.00 *2 times may be charged if necessary. The warehouse will take a video for the customer to view, and the warehouse will not start processing the shipment packaging until the customer confirms that there is no problem. Process: Please let the warehouse know your inspection requirements. Just tick the inspection service and remark the parcel tracking number that needs to be inspected when placing the order. Write down the method of inspection requirement in the comment box below. | |
CUSTOMIZED PACKAGING ► STRETCH FILM WRAPPING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM15.00/1pieces |
| Description | The minimum charge is RM18.00/piece. If the package is oversized or takes a long time to pack, additional fees may be imposed, depending on the situation. | |
CUSTOMIZED SERVICE ► DEMOLISH OUTER PACKAGING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM0.50/1pieces |
| Description | There is a charge of RM0.50 per package for demolition outside packaging. After the package is unpacked, it will be repacked in a woven bag or courier bag by default. If the item package is too small, it may be packed into the customer other goods boxes together. | |
CUSTOMIZED SERVICE ► FRAGILE STICKER (CHN/MY)
| 1piece & Above | Every 1piece | RM0.80/1piece |
| Description | Each fragile sticker is charged at RM0.50 per piece, the customer can remark how many pieces are needed for each package. | |
CUSTOMIZED PACKAGING ► STRETCH FILM WRAP + WOOD PALLET (CHN/MY)
| 1pieces & Above | Every 1pieces | RM150.00/1pieces |
| Description | The warehouse will stack all the customer goods on the wooden pallet, and then use a stretch film to wrapping the goods and the wooden pallet together. | |
CUSTOMIZED PACKAGING ► WOOVEN BAG (ORIGINAL BOXES ENHANCEMENT)
| 1pieces & Above | Every 1pieces | RM5.00/1pieces |
| Description | The fee is based on the size of the woven bag used by the goods, and the charge depends on the situation. | |
CUSTOMIZED SERVICE ► CARTON BOX 【S / M / L】(CHN/MY)
| No Fixed Fee | ||
| Description | The fee is based on the size of the box used by the goods, and the charge depends on the situation. | |
CUSTOMIZED SERVICE ► PAY ON SPOT LOCAL TRANSPORT
WAREHOUSE STORAGE CHARGE
| 1pieces & Above | Every 1pieces | RM1.00/1pieces |
OVER-LONG ORVER-WEIGHT FEE
| 1pieces & Above | Every 1pieces | RM75.00/1pieces |
CUSTOMIZED SERVICE ► 4.5% FRAGILE GOODS INSURANCE
CUSTOMIZED PACKAGING ► ADD ON PLASTIC FILLER (CHN/MY)
| No Fixed Fee |
CUSTOMIZED PACKAGING ► WOOD FRAME PACKING ENHANCEMENT (CHN)
TY CHINA GUANGZHOU ►WEST MALAYSIA BIG PARCEL BY SEA non-sensitive + sensitive items (CENTRAL MALAYSIA)
| M3 | ||
| 0.1-0.3m3 | RM160.00 | |
| 0.4-3m3 | Every 0.1m3 | RM50.00/0.1m3 |
| 3.1-5m3 | Every 0.1m3 | RM49.00/0.1m3 |
| 5.1-10m3 | Every 0.1m3 | RM48.00/0.1m3 |
| 10.1m3 & Above | Every 0.1m3 | RM47.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 14 - 18 Working Days | |
TY CHINA GUANGZHOU ► WEST MALAYSIA SMALL PARCEL BY SEA non-sensitive + sensitive items (CENTRAL MALAYSIA)
| Weight | ||
| 1-6kg | First 1kg | RM15.00/1kg |
| Continue 1kg | RM5.00/1kg | |
| 7kg & Above | Every 1kg | RM5.00/1kg |
| Round Up Unit | 1kg | |
| 0.0001m3 can contain up to 0.05kg | ||
| Duration | 18 - 22 Working Days | |
Add-on Service Fee (optional)
CUSTOMIZED SERVICE ► 2.5% GOODS INSURANCE
| Total Product Price | ||
| RM0.1-1000 | RM35.00 | |
| RM1000.1 & Above | Total Product Price's 3.5% | |
| Round Up Unit | RM0.1 | |
| Description | The insurance fee is calculated at 3.5%, and the minimum charge is RM35 per shipment order. The recipient needs to provide relevant information. 1) Company name & registration number / personal name ID number 2) Product receipt Compensation regulations: 1) After deducting 10% of the amount of the insurance purchased, the compensation will be fully compensated for the remaining amount. 2) The amount of compensation [not included] purchasing fee, insurance fee and freight charges. 3) The insurance only covers loss, not the goods damage. For all fragile and easily compressed goods, customers need to communicate with the seller to ensure the stability of the package. | |
CUSTOMIZED PACKAGING ► WOODEN FRAME PACKING (CHN/MY)
| No Fixed Fee | ||
| Description | Minimum charge RM50. There is no fixed fee for the wood packing service. The customer needs to arrange the goods delivered to our warehouse and our warehouse staff only check the wood packing service fee after placing the order. The warehouse staff will estimate the cost for the customer to confirm before arranging the processing of the wood packing service. | |
CUSTOMIZED PACKAGING ► BUBBLE FILM WRAPPING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM5.00/1pieces |
| Description | The minimum charge is RM5.00/piece. If the package is oversized or takes a long time to pack, there may be multiple charges such as RM5.00*2 times, and the charge depends on the situation. | |
CUSTOMIZED SERVICE ► PHOTO INNER PACKAGING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM5.00/1pieces |
| Description | The minimum charge for the photo snap interior packaging service is RM5 per piece. The warehouse just opens the outer box and takes pictures directly. If there is a small box inside after unpacking, please choose the inspection service if you need to take a picture of the inside of the small box. | |
CUSTOMIZED SERVICE ►PHOTO OUTER PACKAGING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM0.50/1pieces |
| Description | The minimum charge for the photo snap exterior packaging is RM0.50 per piece. This service is only to show the status of the packaging photo to the customer. If it is one shipment order with multiple packages, a group photo will be taken. | |
CUSTOMIZED SERVICE ► ITEMS INSPECTION SERVICE (CHN/MY)
| 1pieces & Above | Every 1pieces | RM10.00/1pieces |
| Description | The inspection service fee is RM10.00 per piece. This fee depends on the complexity of the customer requirements and the inspection consuming time. Multiple charges such as RM10.00 *2 times may be charged if necessary. The warehouse will take a video for the customer to view, and the warehouse will not start processing the shipment packaging until the customer confirms that there is no problem. Process: Please let the warehouse know your inspection requirements. Just tick the inspection service and remark the parcel tracking number that needs to be inspected when placing the order. Write down the method of inspection requirement in the comment box below. | |
CUSTOMIZED PACKAGING ► STRETCH FILM WRAPPING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM15.00/1pieces |
| Description | The minimum charge is RM18.00/piece. If the package is oversized or takes a long time to pack, additional fees may be imposed, depending on the situation. | |
CUSTOMIZED SERVICE ► DEMOLISH OUTER PACKAGING (CHN/MY)
| 1pieces & Above | Every 1pieces | RM0.50/1pieces |
| Description | There is a charge of RM0.50 per package for demolition outside packaging. After the package is unpacked, it will be repacked in a woven bag or courier bag by default. If the item package is too small, it may be packed into the customer other goods boxes together. | |
CUSTOMIZED SERVICE ► FRAGILE STICKER (CHN/MY)
| 1piece & Above | Every 1piece | RM0.80/1piece |
| Description | Each fragile sticker is charged at RM0.50 per piece, the customer can remark how many pieces are needed for each package. | |
CUSTOMIZED PACKAGING ► STRETCH FILM WRAP + WOOD PALLET (CHN/MY)
| 1pieces & Above | Every 1pieces | RM150.00/1pieces |
| Description | The warehouse will stack all the customer goods on the wooden pallet, and then use a stretch film to wrapping the goods and the wooden pallet together. | |
CUSTOMIZED PACKAGING ► WOOVEN BAG (ORIGINAL BOXES ENHANCEMENT)
| 1pieces & Above | Every 1pieces | RM5.00/1pieces |
| Description | The fee is based on the size of the woven bag used by the goods, and the charge depends on the situation. | |
CUSTOMIZED SERVICE ► CARTON BOX 【S / M / L】(CHN/MY)
| No Fixed Fee | ||
| Description | The fee is based on the size of the box used by the goods, and the charge depends on the situation. | |
CUSTOMIZED SERVICE ► PAY ON SPOT LOCAL TRANSPORT
WAREHOUSE STORAGE CHARGE
| 1pieces & Above | Every 1pieces | RM1.00/1pieces |
OVER-LONG ORVER-WEIGHT FEE
| 1pieces & Above | Every 1pieces | RM75.00/1pieces |
CUSTOMIZED SERVICE ► 4.5% FRAGILE GOODS INSURANCE
CUSTOMIZED PACKAGING ► ADD ON PLASTIC FILLER (CHN/MY)
| No Fixed Fee |